FAQ

Everything you need to know about using Pardner Pal.

Is Pardner Pal free to use?

Yes. Pardner Pal is free to download and use. Simply create a savings group or join one you’ve been invited to and start managing your community savings in one place.

Does Pardner Pal hold my money?

No. Pardner Pal does not hold or manage your money. It provides the tools to help trusted groups organise and manage their savings while members continue to contribute within their own group.

Who can join a savings group?

Groups are invitation-only and are typically made up of people who already know and trust one another, such as friends, family, colleagues or members of a community.

Is my information private?

Yes. Your savings groups are private and only visible to invited members. Group chats and activity are only accessible to members of that group.

Can I belong to more than one group?

Yes. Many people participate in more than one savings group at a time. Pardner Pal lets you manage multiple groups from a single account.

What happens if someone leaves the group?

Community savings rely on every member honouring their commitment. If someone leaves after the group has started, the banker can invite a replacement member to take over the remaining contributions, subject to the group’s agreed arrangements.

Can the banker change the payout order?

Yes. The banker has the ability to manage the group’s payout schedule where appropriate. Any changes are visible within the app, helping everyone stay informed.

Why should I use Pardner Pal instead of WhatsApp or spreadsheets?

Pardner Pal brings everything together in one place. Instead of switching between messages, spreadsheets and paper records, you can track contributions, manage payouts, view group activity and stay connected through a single platform.

Do I need a credit check to use Pardner Pal?

No. Community saving isn’t based on borrowing or credit scores. People save together by contributing towards a shared pot, with each member receiving the payout in turn according to the group’s agreed schedule.

Can I create my own savings group?

Yes. You can create your own group, invite members and manage everything from within the app.

Why should I trust community saving?

Community saving has been used by communities around the world for generations. Pardner Pal doesn’t replace the trust between members — it supports it by giving groups greater visibility, organisation and transparency throughout their savings journey.