Privacy Policy

Last Updated: May 22, 2025

By registering or using the App, you agree to the following:

1. Introduction

This Privacy Policy outlines how Tech Champs Limited (doing business as PardnerPal, "we", "us", "our") collects, stores, processes, and protects user data when interacting with our services ("Services").

By downloading, registering, or using PardnerPal, you acknowledge and agree to this Privacy Policy. If you do not agree, please discontinue use immediately. For inquiries, contact info@pardnerpal.com.

2. Key Summary Points

✔ Data Collection — We collect personal data based on user actions, preferences, and permissions.

✔ No Sensitive Data Processing — We do not process sensitive personal information (e.g., biometric, racial, health-related data).

✔ No External Data Purchases — PardnerPal does not receive personal data from third-party brokers.

✔ Purpose of Processing — We process data for security, fraud prevention, service improvements, and regulatory compliance.

✔ Data Sharing — Data is only shared with authorized third parties under strict agreements.

✔ Security Commitments — We use encryption, authentication controls, and fraud monitoring to protect user data.

✔ User Rights — Users can access, update, delete, or transfer their personal data under GDPR, DPDP Act, and PDPB regulations.

3. What Information We Collect

We collect the following personal data categories:

✔ User-Provided Data —Name, email, username, passwords, account preferences.

✔ Application Data —Camera permissions, contacts, gallery access (user-controlled via device settings).

✔ Device Information — IP address, OS type, browser type, network provider, system configurations.

✔ Usage Data — App interactions, error logs, analytics tracking.

✔ Location Data — GPS-based geolocation (users may opt-out via device settings).

✔ Cookies & Tracking Technologies — Used for performance enhancements and analytics.

4. How We Process Your Information

We process data for:

✔ Account Management — Creating, securing, and managing user accounts.

✔ Service Delivery — Enabling app functionality and transactional records.

✔ Security & Fraud Prevention — Identifying unauthorized access, ensuring financial integrity.

✔ User Support & Communications — Handling inquiries, troubleshooting, and notifications.

✔ Marketing (with user consent) — Sending relevant promotions and updates.

✔ Analytics & Performance Optimization — Improving app design and engagement tracking.

5. Legal Basis for Processing Data

Our legal basis includes:

✔ User Consent — Voluntary opt-ins for communications and personalized services.

✔ Contractual Necessity — Processing data to provide core functionalities.

✔ Legitimate Business Interests — Fraud prevention, security enhancements, performance analytics.

✔ Legal Compliance — Adhering to GDPR, UK, India’s DPDP Act, and Pakistan’s PDPB regulations.

6. Data Sharing & Third-Party Services

We do not sell personal data. However, we share data with third-party service providers for essential functionality, including:

✔ Advertising & Direct Marketing — AdMob

✔ Cloud Storage & Hosting — Amazon Web Services (AWS)

✔ User Communications — Mailgun

✔ Web & Mobile Analytics — Google Analytics, Branch.io

✔ Security Monitoring — Crashlytics

✔ App Testing & Deployment — Google Play Console, TestFlight

✔ Infrastructure Optimization — GitHub Pages

All third-party providers are contractually required to uphold compliance with GDPR, DPDP Act (India), PDPB (Pakistan), and UK privacy laws.

We may also share personal data in cases of:

✔ Business Transfers — During mergers, acquisitions, or financing negotiations.

✔ Affiliates & Business Partners — To ensure service functionality and regulatory compliance.

✔ Legal Requirements — If mandated by courts, law enforcement, or financial regulators.

7. International Data Transfers & Compliance

Since PardnerPal operates internationally, we ensure compliance with GDPR, UK data protection laws, India’s DPDP Act, and Pakistan’s PDPB through:

✔ Standard Contractual Clauses (SCCs) — Protecting cross-border data under EU and UK regulations.

✔ Encryption for Secure Transmission — Safeguarding personal data during transfers.

✔ Compliance with Indian & Pakistani Regulations — Ensuring cross-border transfers meet local legal requirements.

📌 India's DPDP Act (2023) requires companies to ensure adequate protection for Indian residents' data when transferring outside the country.

📌 Pakistan’s PDPB (latest draft) mandates that personal data must be processed lawfully and securely, with limitations on international transfers.

8. Data Retention & User Rights

We collect the following personal data categories:

We retain personal data only as long as necessary for service functionality.

Users have the right to request:

Data deletion (permanent account removal).

Access to stored information (data portability request).

Profile modifications (updates to personal details).

Withdrawal of data processing consent (opt-out of marketing or specific features).

Users in India & Pakistan can exercise their rights in line with their respective country’s laws by contacting info@pardnerpal.com.

9. Security Measures

We are committed to protecting user data and employ robust security measures, including:

✔ Encryption to safeguard user information during storage and transmission.

✔ Email verification via Multi-Factor Authentication (MFA) at registration to ensure secure account setup.

✔ Fraud Detection & Monitoring to identify and prevent unauthorized access.

✔ Regular Security Audits to continuously assess and improve security protocols.

🚀 While PardnerPal uses MFA only for email verification at registration, we are continuously evaluating security enhancements to further protect user accounts and transactions.

10. Contact Information for Privacy Requests

Users can submit privacy-related inquiries to:

📍 Tech Champs Limited 6th Floor, Amp House, Dingwell Road, Croydon, London CR0 2LX United Kingdom

📧 Email: info@pardnerpal.com


11. How to Review, Update, or Delete Your Data

We collect the following personal data categories:

✔ Users can request account deletion, updates, or data access via info@pardnerpal.com.

✔ Requests will be processed in compliance with GDPR, UK, India’s DPDP Act, and Pakistan’s PDPB regulations.